The Lash Rehab is an organic eyelash enhancing growth serum that helps nourish, grow and repair your natural lashes. See the appearance of longer, thicker and fuller lashes in 4-8 weeks, full results within 12. Our serum contains a peptide formula combined with antioxidants to help stimulate, strengthen and condition the lashes. 

Yes! Within 4 weeks you will start to notice the appearance of longer, thicker and fuller lashes.

Yes, and we're proud of it. 

No. The Lash Rehab is free of prostaglandin and any derivatives.

Apparently certain eyelash growth serums containing prostaglandin and it’s derivatives can have an adverse effect on some eye colours. The Lash Rehab does NOT contain prostaglandin and any derivatives.

Yes! Lash Rehab is safe to use. However, as with any cosmetic product, some may be allergic to one or more of the ingredients. It’s important you check the ingredients carefully before you start using. If you experience an allergic reaction, discontinue use immediately and seek medical advice.

Aqua, Hyaluronate, Pentylene Glycol, Panax Ginseng Extract, Swertia Japonica Extract, Pumpkin Seed Extract, Acorus Calamus Root Extract, Panthenol, Serenoa Serrulata Fruit Extract, Biotinoyl Tripeptide-1, Myristoyl Pentapeptide-17, Oligopeptide-10, Tocopherol, Biotin

After 4 weeks you should start to see the appearance of longer, fuller, thicker lashes, if applying daily as per directions. You will see full results within 12 weeks. We recommend taking a before and after picture of your lashes so you can notice the growth of your natural lashes. We love nothing more than receiving before and after pictures from our amazing community. We would love to hear from you through Facebook, Instagram (@thelashrehabau) or email (hi@thelashrehab.com).

Natural eyelashes grow in and fall out in cycles, which occurs every 60 to 90 days. A full lash cycle is around 12 weeks.

No! Our products have NOT been tested on animals. Our products are 100% vegan and cruelty free.

6 months after The Lash Rehab has been opened.

Clean your eyelid first and shake the bottle. Apply one stroke of Lash Rehab to your upper lash line. Apply once every morning or night for 12 weeks. Keep applying after these 12 weeks to maintain growth. Individual results may vary.

There will be no adverse effects on your lashes when you stop using The Lash Rehab. Your natural eyelashes will not fall out. However, we recommend continual use to maintain length and strength of your natural lashes.

Yes, we recommend continual use to maintain length and strength of your natural lashes.

The Lash Rehab eyelash growth serums are formulated with clinically tested ingredients in a lab. We pride ourselves on making serums that contain only the highest quality ingredients that are necessary for eyelash growth.

Our signature eyelash growth serum size is 3ml. This will last approximately 3 months.

Yes, The Lash Rehab eyelash growth serum is perfectly safe to use whilst you have eyelash extensions. Actually, we recommend it and so do professional lash technicians! The Lash Rehab will help nourish your natural lashes making them stronger to hold the extensions and also extend the lash life cycle so less frequent refills are needed. However, NOT all eyelash growth serums are lash extension safe. Please carefully check the packaging of the eyelash growth serum.

Yes, depending on what ingredients you are allergic to. Eyelash adhesive usually has different ingredients to eyelash growth serums. Please view our formulas ingredients for confirmation of buying this product. The decision needs to be yours or your doctor's.

Yes, it is perfectly fine to use makeup while using eyelash growth serum. However, mascara or similar products should be completely removed before you apply an eyelash growth serum.

The Lash Rehab is located online at www.thelashrehab.com. Our serum can also be found at many stores worldwide. Please check out our stockist directory at https://thelashrehab.com/pages/store-locator to locate one of these stores.

Free standard Australia-wide shipping over $100. Express shipping is available for $15

International shipping is a flat rate of $25.

Our warehouse is very speedy. You can email hi@thelashrehab.com and if our team can reach your order before it’s shipped we will try our best to update this for you.

Worldwide.

The Lash Rehab will dispatch your order within 24 hours of your purchase. Standard shipping with Australia Post takes between 4-6 days and express shipping takes 1-3 days.

Once your order has been posted, you will receive an email with your tracking information that you can then track your order through. The Lash Rehab orders are all shipped via Australia Post; https://auspost.com.au/mypost/track/

Our warehouse is very speedy. You can email hi@thelashrehab.com and if our team can reach your order before it’s shipped we can cancel it for you and refund the purchase.

Please contact hi@thelashrehab.com and send through your order number. The Lash Rehab team will them contact you.

Please contact our team ASAP at hi@thelashrehab.com and we will organise the next steps.

We do not accept returns for change of mind.

We only accept returns for a product deemed faulty. If you believe your purchase was faulty please email evidence to: hi@thelashrehab.com and we will look to resolve this quickly for you.

To qualify for our money-back guarantee policy.
1. Please email before and after photos 12 weeks apart to hi@thelashrehab.com    
2. Images must clearly show your lashes from the same angles in before and after images.
3. Images must have the provided lash ruler under the lashes to show the length in the before and after images.
4. Images must be loaded directly from your camera roll with their time stamp.
5. Images must be unedited and not taken on any form of app.
6. Shipping is not refundable upon and is not included in the money-back guarantee policy.
7. Only one lash growth serum is eligible for the money-back guarantee policy per customer.
8. If you order multiple serums we do not accept returns on additional serums or products.

Yes, The Lash Rehab accepts Afterpay as a payment method. This will allow you to pay for your order in four payments, every 2 weeks. Always interest-free.

Afterpay, Amex, Visa, Mastercard, Shop Pay, Paypal and Google Pay.

No, the cost will be the same.

Yes! You definitely can, there is no limit on our end.

The minimum terms for the subscription is 3 payment cycles, after this you can cancel anytime.

Yes, the shipping cost is additional to the cost of your products on subscription.

Yes, the subscription cycles are flexible to suit you. You can login at anytime and reschedule the delivery date for your orders bringing them forward or pushing them further out. You can always change the frequency of you deliveries to suit yourself.

If you need to update your delivery address for your subscription please login under ‘manage my account’ and update your shipping address. If you need assistance please email: hi@thelashrehab.com

Yes, please email hi@thelashrehab.com and our service team can help add products under your subscription and then you will only be charged 1 postage fee as they will be shipped together.

When you subscribe you purchase at an ongoing discounted price.